The Synaxis Keystone Marketing System provides a phased approach to the implementation, rollout, and operationalization of marketing measurement tools, web tools, and communications tools.
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Existing Application Documentation
As a prelude to any application changes, or as insurance against application crashes, an organization should document the current configuration of its applications and tools.
Challenge
Many companies have designed and built custom applications to suit their business. Or, they have created custom implementations or configurations of off-the-shelf software. This can include configurations of software as a service (SaaS) tools like Salfecorce.com. Frequently, the documentation of the design, code, and configuration of these tools was never completed or has been lost. This might not be a problem, as such applications are often in daily use without difficulty. However, lack of documentation is never good. Without this documentation, an organization faces the following challenges:
- Risk of unrecovereable errors if the application crashes
- Inability to upgrade the tool
- Inability to customize or change the application
Solution
As a prelude to any application changes, or as insurance against application crashes, an organization should document the current configuration of the application or tool. This should be done in such a way that the applicaiton could be re-created or re-configured from scratch, if required.
At Synaxis, we can help you understand and document your existing application. This documentation is stuiable for internal or external use. It can provide a foundation for future changes or an insurance policy against application crashes. With this documentation, we also provide an application briefing for business users and owners in order to ensure that all stakeholders understand the application.
