Improving the ratio of cost from lead generation to client or sale is the biggest challenge for associations today. Evidence for this can be found in two recent reports from the Center for Association Leadership (ASAE). The first puts the spotlight on the marketing problems associations are facing, while the second looks at their operating costs. Taken separately, the reports have a great deal to teach association leaders. Taken together, they show that pressure is increasing on marketers to show the connection between their departmental costs and the outcomes they deliver.
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