One typically under-utilized asset possessed by most B2B companies is their database. Whether that database is a snail-mailing list, email list or social media following, the capacity to contact interested people must be harnessed as a part of a complete promotional plan. It is assumed that management already has a reliable, easy to understand tracking system in place. However, the dilemma lies in how a B2B company can utilize a contact list, since it is extremely rare when a received message leads directly to a purchase.
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